Customer Service at its Best

The Puppet Video

The Songs Video

The Trailer Video

- Videos by Producer Glen

How to Be an Effective Advocate

Speakers:

Andrea Packer, chief communications officer, Utah Transit Authority, Salt Lake City, UT
Mindy Rhindress, senior vice president, SRBI, New York, NY
Nina Walfoort, director of marketing and planning, Transit Authority of River City, Louisville, KY
Jennifer Kalczuk, external relations manager, Interurban Transit Partnership, Grand Rapids, MI

Presentations:

Getting Mileage from Non-transit Partners
The Rapid - Advocating for Transit
Motivating Communities to Support [...]

The Green Message

Speakers:

Xanthi Pinkerton, corporate communications manager, Siemens Transportation Systems, Inc., Sacramento, CA
Linda T. Somilleda, director of marketing and communications, Foothill Transit, West Covina, CA
Sharon Feiner, creative services supervisor, Metro Transit, Minneapolis, MN
Jim Quintana, public affairs manager, C-TRAN, Vancouver, WA
Pam Wilson, manager, marketing, Tri-County Metropolitan Transportation District of Oregon, Portland, OR

Key Highlights:

The percentage of riders listing environmental [...]

Fill’er Up: Ridership Success Stories

Speakers:

Liliane M. Agee, marketing and community relations manager, Palm Tran, West Palm Beach, FL
Dan O’Donnell, director of account services, Bus Design Co./ODONNELL COMPANY, New Haven, CT
Rick E. Solli, deputy director, office of communications & marketing, Maryland Transit Administration, Baltimore, MD
Scott Morris, director of public affairs, Pierce Transit, Lakewood, WA
Victoria A. Perk, senior research associate, Center [...]